Friday, July 28, 2017

TeeSpring Is An Awful Company

It seemed like a good idea. I run a Facebook page with over 400,000 followers, and selling a few t-shirts to make a few bucks seemed like a good thing to do. We ran a few campaigns, we sold a few t-shirts--everything seemed fine.

Our fans got their t-shirts, TeeSpring made the money, but they never paid us. Their payouts page says "payouts can take up to 4 days to process".

When I requested the payout, their system sent me an email:



There's a little "contact support" link in the payout message, so after a week passed by, I clicked on the link and got the screen below, saying the payment support page had been moved to provide better service, with a link to the generic contact form, which gives a long list of reasons why you're contacting support, and they all look like they are geared towards the buyers, and not the sellers.




So, I used the generic contact form to describe my problem. They replied that they were upgrading their computer systems, and that it would take a couple more days, and to try back then if I still hadn't received the payment. I tried this a couple more times, each time waiting a few days, as instructed. The reply email gave a seller support email, so after a few times of using the general support form, I started emailing them directly.

Thus far I've received a few variations on  "we are working on this site wide problem" which they have been working on for a month.


Even though I took my campaigns down, they continued to sell my t-shirts, and so I continued to request more payouts. I'm now up to 4 unpaid payouts, and it's safe to say I won't be using TeeSpring any more. I think TeeSpring is an awful company.


*** Update 8/1/2017 ***


They paid 2 of the smaller payouts a few days ago. So, I waited a few days to see if they were going to pay the bigger one (and the other, smaller one), and ... nothing. I replied to one of the payout emails and got this back.


They couldn't just look that up on their computer system? I replied with the payout numbers and amounts, but didn't receive a reply after a day.

So ... I tried their live chat, with no better luck.




They didn't respond to the last comment, though it says "seen." It doesn't seem like I'm even dealing with a real company...

*** Update 8/1/2017 ***


TeeSpring finally got us the last two payouts, after a month of telling me they'd provide an update once it is available. Our first test run with TeeSpring did pretty with sales, but I don't thin it was ultimately worth the hassle. We know a couple other Facebook page owners who have experienced similar problems with TeeSpring, so we're going to stay with SunFrog for now.

Thursday, January 12, 2017

DISTRACTIFY.COM Serving Up Malware

Legitimate sites serving up malware is nothing new. Some of the ad networks the big sites use don't scrutinize ads like they should, because money. They make lots and lots of money from ads, and sometimes these ads are malicious, like the ones I was getting from IMDB for a while.

What I've been seeing a lot of lately is the "Urgent Chrome Update" where an ad on a site redirects the browser to something that looks very important for the user to click on.

This one came from an article linked on George Takei's Facebook page on distractify.com, which redirected me to this page, after sitting open in my browser for about 10 minutes.



Here's the malicious URL--I wouldn't advise visiting it:

https://aipuafile4go.org/427841460136/7ae1a8e795621a5673bdbfc8a9a18c30/7030bce668397746f35ba9a9f098ee4e.html


The domain was probably created today, like most of the malicious domains my browser has tried to redirect me to:

>>> Last update of WHOIS database: 2017-01-12T09:20:32Z <<<

I'm surprised the owner of the domain didn't pay to anonymize the domain like most people do, and here is the WHOIS lookup:

Domain Name: AIPUAFILE4GO.ORG
Domain ID: D402200000001269594-LROR
WHOIS Server:
Referral URL: http://www.PublicDomainRegistry.com
Updated Date: 2017-01-10T23:00:14Z
Creation Date: 2017-01-10T23:00:09Z
Registry Expiry Date: 2018-01-10T23:00:09Z
Sponsoring Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com
Sponsoring Registrar IANA ID: 303
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: serverTransferProhibited https://icann.org/epp#serverTransferProhibited
Domain Status: addPeriod https://icann.org/epp#addPeriod
Registrant ID: DI_62599609
Registrant Name: Glenn A. Molina
Registrant Organization: N/A
Registrant Street: 4370 Southern Street
Registrant City: Lynbrook
Registrant State/Province: New York
Registrant Postal Code: 11563
Registrant Country: US
Registrant Phone: +1.5165994142
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: glenn.molina@tuta.io
Admin ID: DI_62599609
Admin Name: Glenn A. Molina
Admin Organization: N/A
Admin Street: 4370 Southern Street
Admin City: Lynbrook
Admin State/Province: New York
Admin Postal Code: 11563
Admin Country: US
Admin Phone: +1.5165994142
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: glenn.molina@tuta.io
Tech ID: DI_62599609
Tech Name: Glenn A. Molina
Tech Organization: N/A
Tech Street: 4370 Southern Street
Tech City: Lynbrook
Tech State/Province: New York
Tech Postal Code: 11563
Tech Country: US
Tech Phone: +1.5165994142
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: glenn.molina@tuta.io
Name Server: NS1.SUSPEND-DOMAIN.COM
Name Server: NS2.SUSPEND-DOMAIN.COM
DNSSEC: unsigned