Sunday, October 11, 2015

Epicurious Email Spam: Continuing Saga

This is a continuation of my first post about sending me unwanted spam emails every single day. I tried unsubscribing, I tried the official email contacts for their domain, and now I'm pondering my next move.

Long beholden to corporate interests, the FCC has recently developed a spine and has an online complaint form that they hopefully look at. Also, from looking at their site, it seems to make a difference whether spam has been going to my phone (wireless) or my desktop PC, in which case it looks like the FTC has a separate complaint form.

Since I read email on both my phone and my desktop computer, I'm going to file complaints with both the FCC and the FTC. The next escalation after this will be to start reporting the domain to individual email providers and keepers of black lists. If the large email providers start treating these emails as the spam they are, then they can stop that spam in its tracks by filtering it before it reaches folks like me.

Below is a screen shot of the FCC complaint I just filed. Usually when I reach about this level of effort, the company spamming me magically stops. But what about everyone else? This is a lot of effort to spend for every single spammer!

A quick visit to the FTC's site, where they say "If you try to unsubscribe from an email list and your request is not honored, file a complaint with the FTC." Uh, yeah, that's exactly what I want!

The FTC asked for company address, phone number, etc., so I Googled them and chose their Los Angeles office for the complaint.

And here we go, a fresh FTC complaint! I don't often need to go this far, but I did say it was on. Oh yes, it's still on.

I've worked in the corporate world, and getting complaints from "three letter agencies" of the government usually doesn't make the boss happy.

I'm sure they will say "oops, sorry, we'll fix it," which I guess is how this game is played. But I have a hard time believing that a large company like this doesn't have the capability to let people unsubscribe from their emails.

More like "Oops, we made a mistake in our financial best interests. Oops, we did it again. Oops, sorry."

 But either one of these agencies could make epicurious change their ways if they really wanted to. As I said, the FCC has recently grown a spine, and the FTC has always had one, so we'll see how this plays out...

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